- From which country will I be delivered ?
The country of delivery will be defined according to your postal address.
For example, if you order from USA, the product will be delivered from USA.
- Are you a trusted dealer ?
We are working the most known brands, and are the only one Rhapsodio Dealer in USA and EUROPE. You can find Hifi-Portable.com on this page : Rhapsodio Distributors
We are also well known in the head-fi.org community in USA, please check the Rhapsodio thread.
- Why not accept Paypal?
Paypal has recently changed its policy regarding transaction refunds. In the case of a customer cancellation before the product is shipped, paypal no longer refunds large transaction fees, even if there was no transaction in the end. Hifi-Portable.com cannot take charge of these very heavy fees, and refuses to deduct them from the customer's refund.
- Can I pay with credit card ?
Due to a technical problem with the payment plateform, only wire transfer is accepted in USD or EURO. We will be able to offer credit/debit card payment again in the future.
- Can I pay with bitcoins ?
Yes ! It is now possible to pay with bitcoins ! Select Bitcoin Payment at the last step of your order process !
- If there is a problem with items, will it be easily taken care of?
Yes. Pick-up will be done easily and locally, depending on your location, and the item will then be sent to the manufacturer for repair. Except for products under 350 usd, in this case, the customer will have to send the product to the manufacturer by himself.
- Are you gonna any make discount or special promotional operation with discount for Rhapsodio products in the future ?
Please note that all the Rhapsodio products will never have any discount or special offer operations, black friday or any other kind of similars promotional operation. Never. Ever.